This Script May Help You Save on Utilities – NerdWallet

An preliminary draft of this script was created by NerdWallet utilizing automation expertise, then totally reviewed, edited and fact-checked by NerdWallet’s human writers and editors.

For those who’re seeking to decrease a utility invoice, calling a customer support consultant will help. (Search for this quantity in your invoice or firm web site.)

You might doubtlessly get a decrease invoice, or, extra possible, discover methods to chop prices via rebates and help applications. Or chances are you’ll make expenses extra predictable and simpler to plan for with an alternate cost plan.

The script under will make it easier to ask about these alternatives and make your case. Whenever you name, you could have to request to an automatic operator that you just “converse to a consultant” a couple of instances. Whenever you join with an actual particular person, intention to be sort, however agency. Discover extra steerage, like methods to put together for a profitable name, under the script.

“Hello, my title is [Your Name], and I’m a buyer with [Utility Company]. I’d prefer to see if we will discover manner for me to save cash.”

“My account quantity is [Account Number], if you would like to confirm my account particulars.”

“Given my funds and different bills, I’m discovering it troublesome to handle these prices. I’d prefer to discover if there’s a strategy to negotiate a decrease invoice or month-to-month cost or in any other case save me cash.”

At this level, concentrate on cost-saving alternatives you’ve researched. (See our steerage for the way to do that analysis under the script.). Or spotlight your particular state of affairs, or ask about various choices that may assist.

Contemplate these 4 techniques, if relevant:

Spotlight loyalty and cost historical past

“I’ve been a loyal buyer for [number of years] and have at all times paid on time. Is there any low cost or loyalty program for long-term clients that I may gain advantage from?”